6 O'Clock — Women's Fashion

Our Policy

All sales on 6 O'Clock are final. We do not offer returns or refunds once an order has been placed and dispatched. Exchanges are accepted only in the specific cases listed below.

Why We Have This Policy

We maintain strict quality checks before dispatching every product. Our pricing is set to reflect the quality offered. To keep our prices affordable for our customers, we are unable to absorb the cost of returned merchandise.

Before You Order — Please Check

Review the size carefully. Check your measurements against the size guide provided on the product page.
Read the full product description including material, fit type, and care instructions.
Check all product images before confirming your purchase.
If you have any questions, contact us before ordering.

Exchange Policy — When We Accept

We accept exchanges only in the following situations:

Wrong size — if the item does not fit as expected. Please check the size guide on the product page before ordering; size-related exchanges are subject to availability.
Product is physically damaged or defective due to manufacturing.
Item received is completely different from what you ordered.

Please contact us within 24 hours of delivery with clear photographs of the product and packaging via our Contact Us page. We will review the case and respond within 2–3 business days. Resolution is at our sole discretion.

Colour variations due to screen display settings or fabric dye lots are not considered defects and will not qualify for an exchange.

Cancellations

Order cancellations are only accepted within 2 hours of placing the order and before the order is dispatched. To request a cancellation, contact us immediately via our Contact Us page. Once dispatched, no cancellations are possible.

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